The Inversion: AI Calling Contact Centers Worries CX
Agentic AI now makes contact-center calls, triggering security, compliance and operational headaches. CX leaders are racing to respond before problems escalate.
Supply Chain Executives: Become a Pathfinder Now
AI is remaking supply-chain roles. Leaders who adopt data-first strategy, reskill teams and run rapid pilots will stay relevant — others risk being sidelined.
Netwrix Warns: Identity Systems Now Prime Targets in AI Era
Netwrix warns identity systems are the central target as automation and agentic AI spread. Experts say urgent identity controls are needed to prevent breaches.
Dow cuts 4,500 jobs as AI and automation expand
Dow is cutting about 4,500 jobs as it expands automation and AI. What this means for workers, communities and the chemicals sector’s future.
Agentforce’s Fast Start: $100M ARR — Growth or Risk?
Salesforce’s Agentforce reached 4,000+ paid deals and $100M+ ARR in two quarters. Rapid adoption, high stakes — what customers and investors must watch.
Agentic AI Powers New Era of Intent-Based Networks
With 6G approaching, agentic AI could deliver deep intent‑based automation — or leave operators behind if they fail to adopt governance and control.
Escape the CX Death Spiral: Track These Metrics
Avoid the CX death spiral: focus on AI‑ready, leading CX metrics—not vanity dashboards. Learn which KPIs drive action and reduce churn.
Harmony fuses factory data and AI to eliminate grind
Harmony, founded by George Munguia, Guillermo Sequeira and Vikranth Kanumuru, pairs factory data with AI to eliminate repetitive work and lift output—don’t fall behind.
The AI Layoff Paradox: Automation Masking Cost Cuts
Companies cite AI to justify layoffs — critics call it a cover for cost-cutting. What workers need to know and how to respond.
AI, CTV Growth — Why AdTech Must Change Now
AdTech is shifting fast: AI automation and CTV expand reach, but cookie deprecation and privacy rules risk campaign performance. Act now or fall behind.
Korrasat launches AI proposal tool for procurement
Korrasat has launched an AI-powered proposal automation platform to transform enterprise procurement — speed proposals, cut manual errors and avoid falling behind.
DPS Karnal inaugurates AI & Automation Studio — Future Skills
Delhi Public School Karnal inaugurated an AI and Automation Studio during a patriotic ceremony. The lab will train students in AI, automation and innovation.