AI Reshapes CRM and Data Stacks — Prove Value Today
CX leaders from ServiceNow, Zendesk, Zoho, Freshworks and Arion Research discussed how AI is remaking CRM and how to prove ROI — don’t fall behind.
Ocado IQ debuts at MODEX — AI pick modes, Smart Bypass
At MODEX, Ocado Intelligent Automation unveiled Ocado IQ — an AI cloud suite with concurrent dual pick modes and Smart Bypass direct‑to‑pick routing.
316 Strategy Hires Full‑Stack AI Engineer Raza Rauf
Omaha’s 316 Strategy Group hired full‑stack AI engineer Raza Rauf to expand agentic AI, workflow automation and custom integrations — what clients need to know.
Beyond Robotics — Neuromeka Scales Physical AI
The Worldfolio spotlights Neuromeka’s push to scale ‘physical AI’ beyond robotics — what industries risk missing and why it matters now.
Sunbound expands into skilled nursing and revamps AI
Sunbound plans a 2026 push into skilled nursing and is debuting revamped AI automation for financial workflows — operators risk falling behind if they ignore it.
Tai TMS AI Track & Trace Agent Ends Check Calls Free
Tai TMS says its built-in AI Track & Trace agent removes manual check calls, included free for all Tai customers. Could transform carrier communications.
Automatic.co: Agentic AI Driving Autonomous Operations
Automatic.co’s new report shows agentic AI is pushing finance, accounting and services toward autonomous workflows — and firms risk falling behind.
ServiceNow infuses AI everywhere — Risks & gains
ServiceNow says “AI is now infused in every package,” SVP John Aisien told us. What this broad push means for customers and automation plans.
Zoom Accelerates Work with Claude Cowork and Code Now
Zoom integrates with Anthropic Claude (Cowork & Code) via the Model Context Protocol, letting Claude access Zoom meeting data and insights—what you need to know.
Camelot Secure wins 2026 CIO 100 Award for AI
Camelot Secure (Columbia, Md.) won a 2026 CIO 100 Award for agentic AI and orchestration that automates threat hunting. Could rivals be falling behind?
The Human + AI Workplace: Legal Teams Must Adapt Now
Forward-thinking legal departments are reshaping roles as AI automates routine work. Learn how human+AI teams boost productivity — and key risks firms can’t ignore.
KNAPP Shows AI-driven Automation at Booth B13119 Now
KNAPP North America (Booth B13119) is showcasing AI-driven automation systems and software for production, distribution and last‑mile delivery — don’t fall behind.