- Creatio has published a trends report mapping the next phase of enterprise automation for 2026.
- The report is described as a practical roadmap to help leaders prioritize automation investments and navigate change.
- Organizations are urged to balance technology (AI, low-code) with governance, talent and measurable ROI to avoid costly missteps.
- Leaders who delay strategic investment risk losing competitive advantage and efficiency gains.
What Creatio’s report says in plain terms
Creatio’s trends report for 2026 frames the next phase of enterprise automation as less about point solutions and more about coordinated, strategic investment. The document positions automation as a cross‑functional priority: technology choices must align with governance, skills and measurable business outcomes. In short, the report functions as a practical roadmap for leaders who must decide where to deploy limited budgets.
Why this matters now
Enterprise automation is shifting from experimental projects to organizational capability. That makes prioritization essential: scattered pilot programs without clear ownership can waste effort and create technical debt. The report stresses that companies that treat automation strategically — with clear success metrics, governance and scalable platforms — will capture more value in 2026 than those that take a piecemeal approach.
Key themes leaders should watch
The report highlights several focus areas organizations should consider when planning automation investments:
- Strategic platform selection: Favor platforms that support cross‑team workflows and integrations rather than one‑off tools.
- Modern development models: Low‑code and citizen development approaches can accelerate delivery but require governance.
- AI augmentation: Automation projects increasingly combine AI with process orchestration to boost outcomes — but AI must be managed and measured.
- Governance and risk control: Policies, data governance and clear ownership prevent automation sprawl and compliance gaps.
- Skills and change management: Investment in people and process change is as important as tooling for successful adoption.
Practical steps recommended
The roadmap emphasizes a few practical actions leaders can take immediately:
1. Prioritize by impact
Map automation candidates by business impact and implementation complexity. Start with high‑impact, low‑complexity processes that can deliver measurable ROI quickly.
2. Standardize platforms
Limit fragmentation by consolidating on platforms that enable integration, monitoring and reuse of automation assets.
3. Build governance around citizen development
Enable business users to build solutions while enforcing guardrails—testing, security and code review—to avoid long‑term risk.
4. Measure continuously
Define KPIs tied to business outcomes (cost, speed, error reduction) and track them to guide future investment.
What leaders should watch out for
The report warns that rushing to adopt every new automation buzzword can backfire. Overreliance on ungoverned citizen development, fragmented toolsets or poorly measured AI pilots can create inefficiency rather than savings. Organizations that treat automation as a strategic capability with clear metrics, governance and skill development are positioned to win in 2026.
Bottom line
Creatio’s 2026 trends report is a call to move from ad‑hoc automation experiments to a disciplined, measurable strategy. For leaders, the central question is straightforward: are you prioritizing the right projects, platforms and people now, or will competitors capture the gains next year?
Image Referance: https://www.knoxnews.com/press-release/story/134280/creatio-maps-the-next-phase-of-enterprise-automation-for-2026-with-trends-report/