Cognizant advances CX with DAMAC and Responsible AI
Cognizant partners with DAMAC, leads SAP ERP modernization and rolls out responsible AI measures to accelerate customer‑experience transformation.
Category: Business Automation
Agentic AI Boosts CSAT and Cuts Costs — Deploy Carefully
NiCE Cognigy finds agentic AI can raise CSAT and cut costs — but only with careful deployment. Learn the risks, benefits, and practical safeguards.
Thoma Bravo, Vista Reassure Investors After AI Selloff
AI fears rattled private markets and sent software stocks lower. Thoma Bravo and Vista pushed back, saying enterprise software demand remains resilient to AI shifts.
AI Scare Trade Hits Real‑Estate Service Giants on Wall St
Automation fears trigger a Wall Street sell‑off in real‑estate service giants — investors rush out amid uncertainty over which jobs AI will replace.
AI and Digital Intelligence Transform Supply Chains
AI and digital intelligence are reshaping global supply chains—boosting forecasting, logistics efficiency, resilience and sustainability. Learn what to adapt.
Microsoft, Amazon CEOs Split on AI Job Impact
Microsoft CEO warns of widespread white‑collar automation; Amazon Web Services CEO disagrees on scale. What the split means for software workers now.
Automation Isn’t a Strategy: AI Leadership Playbook
Leaders who delay decisions risk stalled AI projects. Ragan’s playbook shows how to align strategy, people and governance to avoid costly roadblocks.
NY Zero Companies Admit AI-Driven Layoffs After Year
Not one of 162 companies cited AI in mandatory New York layoff filings after a year — raising fresh concerns about transparency and enforcement.
CISO Spending Reshaped: AI Defense Tops 2026 Priorities
Glilot Capital finds nearly 80% of CISOs prioritize AI-driven defense automation for 2026 — why budgets are shifting and what leaders must do next.
How AI Layoffs Are Breaking Customer Experience Today
Companies rush to replace agents with AI, but ignoring broken CX processes is causing service failures. Learn what goes wrong and how to fix it.
Anthropic’s AI Tool Triggers Market Warning for Firms
Anthropic’s new AI legal tool rattled markets and hit European legal/data stocks. What businesses must check tonight to avoid disruption and liability.
How AI Is Automating Order Processing Across Industries
AI automates order processing to cut errors, speed fulfillment and link ERP workflows. See industry use-cases, risks and rollout tips to act now.